FAQ
Frequently Asked Questions
Honest answers to common questions. If you don’t find what you’re looking for, contact us directly.
Sustainability
92% of our packaging is currently recyclable. We use FSC-certified paper, soy-based inks, and have eliminated all styrofoam. We’re working toward fully compostable inner packaging by 2027.
We work directly with our synthesis partners — no middlemen or anonymous sourcing. Our partners operate under strict waste management and water conservation protocols. Every product can be traced through the full supply chain.
Our Peptides
Our minimum purity standard is 98% as verified by HPLC analysis. Most of our products exceed 99% purity. The exact purity for each product is verified through independent HPLC analysis.
Every product is independently tested by an ISO 17025 accredited third-party laboratory. We test for identity (mass spectrometry), purity (HPLC), peptide content, endotoxins, and sterility. See our Lab Testing page for full details.
No. All SustainPeptides products are sold strictly for research and laboratory use. They are not intended for human consumption, and they have not been evaluated or approved by the FDA for any therapeutic purpose. We do not provide dosing guidance, and we do not make health claims.
Orders & Shipping
Orders are processed within 1-2 business days. Standard shipping within the US typically takes 3-5 business days. Expedited options are available at checkout.
We currently ship within the United States. International shipping is being evaluated and will be announced when available.
Yes. Every order’s shipping emissions are calculated and offset through verified carbon reduction programs. This is included at no extra cost — it’s part of how we operate. Learn more on our Sustainability page.
Legal & Compliance
No. SustainPeptides does not provide medical advice, dosing protocols, treatment recommendations, or clinical guidance of any kind. We are a research-grade supplier — our products are intended strictly for laboratory and scientific research. All content on this site is for informational purposes only and should never be interpreted as a substitute for professional medical advice. If you have health-related questions, please consult a licensed medical professional.
No. None of our products have been evaluated or approved by the FDA for any medical, diagnostic, or therapeutic use. They are sold exclusively as research chemicals for laboratory use by qualified professionals. Purchasing from SustainPeptides implies full acknowledgment of their research-only status.
Our products are intended for purchase by qualified researchers, scientists, and licensed professionals operating within controlled laboratory environments. You must be 21 years of age or older. It is your sole responsibility to ensure that purchasing and using research peptides complies with all applicable local, state, and federal laws in your jurisdiction.
“Research use only” is a legal and regulatory designation indicating that a compound has not gone through the clinical approval process required for drugs or supplements intended for human use. It means our products are produced and sold for in-vitro and laboratory research settings — not for human or animal consumption under any circumstance.
Yes. The legality of research peptides varies by country, state, and intended use. By purchasing from SustainPeptides, you accept full personal and legal responsibility for ensuring compliance with all laws and regulations applicable in your location. We do not provide legal advice regarding the permissibility of any compound in any jurisdiction.
Collaborative Program
The Collaborative Program is our partner network for researchers, educators, content creators, and professionals who want to earn commissions by referring customers to SustainPeptides. Approved partners receive a unique referral link, a real-time tracking dashboard, access to promotional materials, and competitive commission rates on every qualifying sale they generate.
Partners receive a competitive commission on every qualifying sale, a dedicated dashboard to monitor clicks, conversions, and earnings in real time, access to exclusive promotions and early product announcements, and priority partner support. High-performing partners may also qualify for increased commission tiers and co-branding opportunities over time.
No. There is no minimum follower or subscriber count required to apply. What matters most is the relevance and quality of your audience. We work with researchers, lab professionals, science communicators, and niche content creators of all sizes. If your audience has a genuine interest in peptide research, you may be a strong fit regardless of platform size.
Commission rates are outlined in your partner agreement upon approval and vary based on audience type, promotional context, and sales volume. All rates are clearly communicated before you begin promoting. Partners who consistently drive high-quality referrals are eligible for tiered commission increases over time.
Our referral tracking cookie lasts 30 days. If someone clicks your referral link and completes a purchase within that 30-day window — even if they leave and return later — you will still receive credit for the sale.
You can apply through our Partner Application page. Complete the short form describing your platform, audience, and how you plan to promote SustainPeptides. Applications are typically reviewed within 3–5 business days and you will be notified by email with the outcome.
Commissions are paid monthly via PayPal or bank transfer once you reach the minimum payout threshold of $50. Earnings are calculated on completed, non-refunded orders. Payments are processed within the first 10 business days of each month for the prior month’s confirmed commissions.
Yes. The minimum payout threshold is $50. If your balance has not reached $50 by the end of a given month, it rolls over and accumulates until the threshold is met.
Once approved, you will have access to a partner dashboard where you can view your unique referral link, live click and conversion data, and both pending and confirmed commission balances. You will also receive a monthly earnings summary by email.
Yes. You may share your referral link across social media platforms, websites, newsletters, and other channels. However, all promotional content must comply with our partner guidelines, which strictly prohibit making health claims, medical promises, dosing recommendations, or any representation of our products as suitable for human use. SustainPeptides is a research-only brand — all promotion must accurately reflect that. Violations may result in partner removal.
Paid advertising using your referral link requires prior written approval from SustainPeptides. Bidding on branded keywords (such as “SustainPeptides”) is strictly prohibited. Unauthorized paid promotions may result in commission forfeiture and partner removal. Reach out to our partner team if you’d like to discuss an approved paid strategy.
Still have questions?
We’re happy to help. Contact us and we’ll respond within one business day.




